Privacy policy

At Hoor Shine, accessible from hoorshine.com, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document contains types of information that is collected and recorded by Hoor Shine and how we use it.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on our website, express an interest in obtaining information about us or our products, or when you place an order. The information we collect may include:

  • Contact Information: Name, email address, phone number, and shipping/billing address.

  • Order Data: Details regarding products purchased and payment methods (processed through secure third-party gateways).

  • Usage Data: Information about how you interact with our website (e.g., IP address, browser type).

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process, fulfill, and manage your orders.

  • To communicate with you, including customer service responses, order updates, and marketing communications (with your consent).

  • To improve our website functionality and user experience.

  • To detect and prevent fraudulent transactions and ensure the security of our services.

3. Sharing of Information

We do not sell your personal information. We may share your data in the following limited circumstances:

  • Service Providers: We may share information with third-party vendors who help us operate our business (e.g., courier companies for delivery, payment processors).

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., in compliance with Pakistani law enforcement agencies).

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

As a user, you have the right to:

  • Access, correct, or request the deletion of your personal information held by us.

  • Opt-out of marketing communications at any time by following the unsubscribe link in our emails or by contacting us.

6. Children's Information

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Effective Date."

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, please do not hesitate to contact us at:

Hoor ShineEmail: hoorshineoil@gmail.com
Location: Lahore, Pakistan